Effective Solutions to Common Problems

A sample of issues you overcome through partnership with Agile

System Downtime – Our services are highly responsive and our systems monitor trends, resource levels and device performance helping us predict trouble before it results in a failure. Proactive measures mean downtime is minimised helping customers take full advantage of business opportunities.

Lost Productivity – through missed opportunities and a workforce standing idle, can largely be avoided. Through remote support and managed services we prevent many failures which cause downtime, preventing lost productivity.

Nowhere to turn for advice – There’s no need to feel like a guinea-pig as you’ll have ongoing access to our extensive experience, resources, knowledge and advice. We’re not here just for when something breaks down.

Spiralling IT costs? – Our range of products and services offer predictable costs – helping you budget for the year or the entire lifecycle of your system. We’ll eradicate duplication and introduce efficiencies for a greater, faster return and lower cost-of-ownership.

Not enough hours in the day? – Our support services save your time, your money and reduce stress, freeing you to do what you do best. We’ll supply the IT skills, you’ll access our resources and knowledge.

Systems always having issues? – Use our experience of proven, high quality products and services that result in greater reliability and performance, making IT more available and efficient.

Unsure what you need or can afford? – Our consultative approach means we listen to what you need to achieve before proposing possible solutions and services appropriate to size, budget and own levels of in-house expertise.

Reluctant to update due to disruption? – All deployments are fully tested offsite before being integrated to ensure minimal disruption to your day-to-day working. We only supply best-of-breed products from world-class vendors with proven credentials.

Worried about security? – We use the latest recovery and security tools, with security & continuity-planning at the heart of every system we design. By monitoring your network, we are alerted to any potential outbreak or security risk enabling earlier action to minimise impact.

Fed-up with poor service? – We’re local to you…not a distant call-centre; you’ll deal with motivated, accountable, experienced professionals who wish to build a trusted, long-term working relationship with you. We keep our promises to customers.

Worried about risking a new supplier? – Our cast-iron guarantee means we’re very low risk to do business with. If you’re dissatisfied with any aspect of the service you receive from Agile, we put things right at no further cost to ensure you are completely satisfied. As members of the Technology Channels Association, we maintain high standards in our dealings with customers and uphold the TCA Code of Practice. Reference sites can be provided to give added peace-of-mind.

In the dark about service delivery? – Our state-of-the-art service-desk platform keeps every client informed of progress through to resolution of each problem.

Rely on IT but unable to justify your own IT people? Agile is the answer.